Verizon has issued a recall for one of its mobile hotspot products after reports that the devices overheated and caused fire, according to to the U.S. Consumer Product Safety Commission.
The recall specifically involves about 2.5 million units of the Ellipsis Jetpack mobile hotspots that were distributed in Basking Ridge, New Jersey, CPSC said. Verizon said that it has received at least 15 reports of the lithium-ion battery in the devices overheating and six reports of fire damage. At least two reports involved burn injuries.
The company advised consumers to turn off the product, unplug it from its power sources and return it. If it can’t be returned immediately, consumers should store it in a fire-safe place away from kids.
If you or a loved one has suffered an injury due to this, or any Verizon product, please contact the trusted personal injury attorneys at Breslin and Breslin today. You may be entitled to compensation for your losses.